GeMiTo safe shipping

our bottles are different: Safe shipments in 24/48 hours and delivery is a party!

Shipping a product is difficult in itself, let alone when it comes to wine. This is why it has become our strong point. The arrival of the safe and packed parcel became an event. For this reason, we have developed a logistics system integrated into the platform, an app and services that allow you to follow your package and change your "on the run" deliveries.


Packaging

The packaging, techniques and materials used are specific for wine and for shipping. 

Tracking and App

Through ours you have a dedicated page where you are able to monitor your sent parcel and accompany it on the journey. With GeMiTo tracking you always know where your wine is. To ensure the topicality of the data, these are updated several times a day to always have the most recent status. 

To follow your parcel you also have the SHOP application available

Shop is a free app for iOS and Android for your purchases on GeMiTO.

The app includes the following features:

  • Quick check-out
  • Monitoring of deliveries for online orders
  • Product recommendations 

The Shop app provides you with updated information so that you can track orders. 

DOWNLOAD THE APP SHOP FOR IOS OR PER ANDROID 

SMART ALERT service and CHOOSE YOU

The "Smart Alert" service provides for the sending of an information notification on the status of the shipment through an email or sms message. Through the service "You choose"You can change the delivery method and / or timing before the first delivery attempt from the following:

  • Delivery on another date: you can choose a new delivery date to be made within 5 working days after the one originally scheduled for delivery;

  • Delivery to another address: You can choose an alternative delivery address to your own (in this case the delivery date may vary from the original one); 

  • Delivery to the neighbor: can  choose to have the shipment delivered to an extension present at the destination address, even if different from that possibly indicated by the sender;  

  • Pick up at the post office / Punto Poste / Punto Poste Locker:can choose to have the shipment delivered to a Post Office or a Post Office (in this case the delivery date may vary from the original one); 

  • Delivery in a safe place: can choose to have the shipment delivered to an alternative place (garage, entrance, garden) at the same delivery address •

  • Storage for holidays: the recipient can choose that the shipment is kept in storage by Poste, reprogramming a new delivery date within 15 working days following the one originally expected for delivery. 

Problems with orders? faq and contacts

We are always at your disposal to solve your order problems. Before sending a request, we ask you to consult the faq page or use the site chat. We will answer you in a moment.Here find the faq and contacts page.

Times and rates. All clear and clear

 Your order is processed within the next 24 hours and your package will be received within 24 -48 hours. You can always consult your tracking page in the reserved area. You can consult the conditions of use and the shipping rates and conditions on the site.

SAFE and Eco-sustainable packaging

We use Nakpack® is eco-sustainable: the packaging is completely made of cardboard, and for this reason it is totally recyclable, it protects the environment guaranteeing a better future for our planet, while maintaining a very high protection of your bottles. 

we ship to europe

Albania Andorra Armenia Austria Azores Belgium Belarus Bosnia and Herzegovina Bulgaria Ceuta Cyprus Croatia Denmark Estonia Finland France Wales Germany Gibraltar Greece England Northern Ireland Iceland Madeira Island Canary Islands Channel Islands (Guernsey) Channel Islands (Jersey) Faroe Islands Italy Kosovo Latvia Liechtenstein Lithuania Luxembourg Macedonia Malta Melilla Moldova Principality of Monaco Montenegro Norway Holland (Netherlands) Poland Portugal Czech Republic Republic of Ireland Slovak Republic Romania Russia San Marino Scotland Serbia Slovenia Spain Sweden Switzerland Ukraine Hungary